Customer Help is the starting point for buyer questions about accounts, checkout, downloads, wish lists, final-sale digital products, reviews, and product issues on Consignment RPG.
Common Customer Paths
- Login / Register to create or access your account.
- My Library shows purchase history, downloads, receipts, and account details.
- Checkout is where cart purchases are completed.
- Wish Lists let signed-in customers save products for later.
- Refund Policy explains the final-sale digital download policy and support exceptions.
- Contact Us if a download is missing, broken, duplicated, materially misdescribed, or cannot be accessed.
Product Questions
Product pages should explain the file type, price, publisher, and creation disclosure. If a product appears misleading or has a rights issue, use the Contact or DMCA/IP process.
Reviews and Complaints
Reviews should be honest, courteous, and focused on the product. You may say that a product was not useful, not well edited, poorly organized, overpriced, or did not meet expectations. Reviews with name-calling, cussing, harassment, personal attacks, anti-AI harassment, or disrespectful treatment of creators may be removed.
If you have a direct complaint about a publisher, rights issue, missing file, misleading listing, or policy concern, contact support so we can review it properly.